The workspace Reports page

The Reports segment lists every campaign in your workspace with its status, the people reached and the caller’s success rate, and links to each campaign’s printable report.

Open the Red Team tab and choose Reports. The page is titled Campaign Reports. It is a list, not a document: open a campaign to read its results, or open its printable report.

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The five tiles

Tile	What it counts
Total Campaigns	Every campaign in the workspace, whatever its status.
Completed	Campaigns with the status completed.
Active	Campaigns that are scheduled or in progress.
Contacts Reached	People reached, added up across every campaign.
Avg Success Rate	The average of each campaign’s success rate, to one decimal place.

Success Rate is the caller’s success, not your people’s. It is the share of people reached who failed the test. Lower is better. A campaign with no calls counts as 0% in the average.

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The table

One row per campaign, newest first.

Column	What it shows
Campaign Name	The name you gave it, or Unnamed Campaign.
Status	The campaign status. See Campaign statuses.
Type	The kind of campaign.
Contacts	People reached out of people in the campaign, for example 8 / 10.
Success Rate	The share of people reached who failed.
Created	The date the campaign was created.
Actions	View Details opens the campaign page. See Read your results.

When the workspace has no campaigns, the page says No campaigns yet with a Create Campaign button.

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The printable report for one campaign

On a campaign page, click Report at the top. It opens a document titled Vishing Engagement Report, marked Confidential, with today’s date and your workspace name.

The sections include Engagement overview (scenario, pretext, objective, targets, window, call window and Authorized by with the reference and signing date), Executive summary with an Overall rating, Results at a glance and Recommendations.

Two buttons sit above it:

• Print / PDF opens your browser’s print dialog. Choose “Save as PDF” there to keep a copy.
• CSV does not work today and shows an error. Use Print / PDF or the auditor pack instead.

For a document built for an auditor or insurer, use Export for auditors on the campaign page instead. See Export for auditors.

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Problems

The average looks too low or too high

The average is per campaign, not per person. A campaign that reached nobody counts as 0%, and a one-person campaign counts as much as a hundred-person one. Use each campaign’s own results for the real picture.

A campaign in progress shows 0%

The rate updates as calls finish and the analysis runs. Open the campaign and click Sync & analyze if it stays at 0% after the calls have ended.

The page is empty but I have campaigns

The page lists the workspace you are signed in to. Check with your owner that you are a member of the right workspace. See Invite your team and roles.