Sign the testing agreement

What the testing agreement says, who can sign it in the console, what it covers and when it must be signed again.

Before you start: the agent must be Proven yours. Only the workspace owner or an admin can sign. The signature covers one agent, on one channel, at one address.

The testing agreement is the written permission DeepBlocker needs before any test message goes to your agent. In the console it is the rules of engagement of that agent. Signing it records who agreed, when, from which address, and stores a PDF of the text.

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What you agree to

The agreement has seven points. The console shows the exact wording; this is what they say.

1. You own the agent, or its owner allows you to have it tested.
2. DeepBlocker may send it test messages that try to trick it into breaking its rules, on the channel and address named only.
3. Tests run only when you or your team start them, and stop when anyone in your workspace presses Stop.
4. We test nothing else: no other address, no other system, no attempt to overload or break your service.
5. We keep the test conversations and results for 90 days, then delete them, unless they are part of a report you keep.
6. Reports and test conversations are visible only to your workspace and to DeepBlocker.
7. The agreement lasts 365 days from the day you sign. You can stop every test at any time.

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Stop conditions

Tests stop at once when any of these happens:

• The agent shows what looks like real personal data of a real person.
• Anyone in the workspace presses Stop.
• The agent or its service stops answering normally.

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Steps

1. Open the Tests tab

   Open the agent from the Agents tab. The Tests tab shows the checklist and, once the agent is proven, the Testing agreement block.

2. Read the seven points

   They are listed in the block. The same words go into the PDF.

3. Fill in your name and role

   Type Your full name and Your role, for example Head of IT. Both need at least two characters.

4. Tick the box and sign

   Tick “I have read the testing agreement and I am allowed to accept it for this agent.” Press Accept and sign. The block then shows Agreement signed, by whom, and the date it ends.

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What is recorded

Field	Value
Signed by	Your name, role and the email of your account
Signed at	The time you pressed the button, and the address your browser came from
Scope	The agent’s channel and its address at signing
Test windows	Any day, any hour, UTC
Emergency contact	You, the signer. Critical findings are escalated to this contact
Retention	90 days
Expiry	365 days after signing
Record	A PDF of the text, with its hash

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When to sign again

Situation	What the console says
Never signed	”No testing agreement is signed for this agent yet.”
Address changed	”The agent address changed since the agreement was signed. Sign it again for the new address.”
Ended	”The testing agreement has ended. Sign it again to keep testing.”
Ending within 30 days	”The current agreement ends on date. You can sign a new one now.”

A signature still good for more than 30 days cannot be replaced.

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What happens next

Plan and start a test. See Run tests. Every message we send is checked against the signed agreement first.

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Problems

The block says to ask your workspace owner or an admin

You have the member role. Only an owner or admin can sign. See Team and roles.

It says to prove the agent is yours first

The agreement needs a proven address. Finish the proof on the Connection tab. See Add an agent.

It says the agreement wording changed

The text was updated while your page was open. Reload the page, read it again and sign.

It says a testing agreement is already in place

The current one runs for more than 30 days. Nothing to do.

It says DeepBlocker records the testing agreement of this agent with you

The agent was added by DeepBlocker. Its agreement is recorded with you by your DeepBlocker contact and can cover more channels. Write to them.

It says the signed agreement could not be stored

The PDF could not be saved. Wait a minute and press Accept and sign again.