The Agent Assurance console

The four tabs, what each number on them means, the test statuses in plain words, and how often the page refreshes.

Open Agent Assurance from the sidebar. The page has four tabs: Overview, Agents, Tests and Reports. A reseller also sees Customers. The tab is part of the address, so a link opens the right one.

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Overview

Card	What the number means
Current exposure	The band and score of your latest published report, with one sentence. “No report yet” until the first one
This month	Your plan name, “N of M test conversations” with a bar, “N of M agents” or “N agents, no limit”, the renewal date, and the next planned test
”N tests need attention”	Tests that are paused or did not finish. Press it to open the Tests tab
”N tests are running now”	Tests sending messages right now
Latest problems found	The three newest findings from published reports, each with its band

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Agents

One card per agent: its name, its last band or “No result yet”, its channel, and three numbers.

Number	What it means
Tests	How many tests this agent has had
Last tested	The date of its last finished test, or “Not yet”
Next test	The next planned run, or “None planned”

Press a card to open the agent’s page, with its own tabs Tests, Reports, Rules and Connection.

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Tests

Tests are in four sections. Needs attention only shows when it has something in it. A list can be filtered by Agent.

Section	What is in it
Needs attention	Paused tests and tests that did not finish
Running now	Tests sending messages
Scheduled	Tests waiting to run, and drafts you have not started
Completed	Finished and stopped tests

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Statuses

Status shown	What it means
Being prepared	A draft. Nothing has been sent
Scheduled	Waiting to run. The row says “Starts soon” or “Starts date”
Running	Sending messages now
Paused	On hold. No message goes out until it resumes
Stopped	Ended by a person. What it found is kept
Finished	Ran to the end
Did not finish	Stopped by itself before the end. DeepBlocker has been told

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What a running row shows

“N of M messages” is how many attacker messages your agent has answered, out of the most this test may send. “Running for 12 min” is the time since it started. A bar shows the share done.

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Report state on a finished test

Label	What it means
Report ready	A published report is linked. Press it to open
Report being reviewed	A report exists and is not published yet
No report yet	No report has been written for this test

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Reports

Every published report, newest first. Filter by Agent and by Type: All reports, Reviewed by DeepBlocker or Automatic. Each row shows the band, and Older versions folds out earlier published versions.

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Refresh

The page refreshes the test list every 30 seconds while a test is running, was just started, or is due within 15 minutes. It stops refreshing while the browser tab is hidden and refreshes at once when you come back. Press reload for everything else.

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When the console says tests are not run here

If the page says “Your workspace does not run its own tests yet. Ask your DeepBlocker contact to turn this on.”, self-service is off for your workspace. You can still read reports and stop any test. See What Agent Assurance does.

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Where to go next

Run tests

Plan, start, pause and stop from the Tests tab.

Reports

What each section of a report says.

Plans and usage

What the This month card counts.