> ## Documentation Index
> Fetch the complete documentation index at: https://docs.deepblocker.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Sub-processors

> The providers that handle your data on our instructions, what each one does, where it runs, and the notice we give before changing the list.

A sub-processor is a company we use to run part of the service. Each one acts on our instructions under contract. We do not sell personal data.

## The list

The regions below are for the London deployment. On the default deployment the account database is in the United States; see [Where your data lives](https://docs.deepblocker.ai/trust/data-residency.md).

| Provider | Purpose | Region |
| - | - | - |
| Twilio | Phone leg (telephony) | EU (Dublin) |
| LiveKit | Live call media | EU (Frankfurt) |
| Deepgram | Speech to text | EU |
| Anthropic (Claude) | Conversation reasoning | US, during the call only, not stored. An EU option through Google Vertex is available on request |
| ElevenLabs | Voice generation | US, during the call only, not stored |
| Google Cloud Storage | Recordings and voice samples | UK (London) |
| Google Firestore | Account database | UK (London) |
| Railway | Application hosting | EU (Netherlands) |

## Changes to the list

| Rule | Detail |
| - | - |
| Notice | We give 30 days' notice before adding or changing a sub-processor |
| How to get the current list | Email [contact@deepblocker.ai](mailto:contact@deepblocker.ai) |

> [!NOTE]
>
> The providers that run during a call only (conversation reasoning and voice generation) see the audio or text while the call is live. Nothing is stored with them and nothing is used to train their models. See [Where your data lives](https://docs.deepblocker.ai/trust/data-residency.md) for the transfer safeguards.

> [card] [Where your data lives](https://docs.deepblocker.ai/trust/data-residency.md)
>
> The two deployments and where each kind of data goes.

> [card] [Legal documents](https://docs.deepblocker.ai/trust/legal.md)
>
> The Data Processing Agreement that covers these providers.


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