> ## Documentation Index
> Fetch the complete documentation index at: https://docs.deepblocker.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Legal documents

> The public terms, privacy notice and trust page, the documents we send on request, the self-service licence in plain words, and the law that applies.

DeepBlocker is operated by GetInference Limited, Hawk House, 22 Esplanade, St Helier, JE1 1BR, Jersey.

## Public documents

> [card] [Terms of Service](https://deepblocker.ai/terms)
>
> The terms for using the platform.

> [card] [Privacy Notice](https://deepblocker.ai/privacy)
>
> What we collect, why, and your rights.

> [card] [Trust and data residency](https://deepblocker.ai/trust)
>
> Where data lives, sub-processors, retention and security.

## Documents on request

Email [contact@deepblocker.ai](mailto:contact@deepblocker.ai) for any of these.

| Document | What it is |
| - | - |
| Data Processing Agreement (DPA) | The contract under which you are the controller and we are the processor |
| DPIA support pack | Material for your own data protection impact assessment |
| Security policy | How we run the platform securely |
| Assurance pack | The data residency, sub-processor and retention facts in one document |
| Self-service licence | The order form and key terms for running your own simulations |

## Who is responsible for what

| Role | Who |
| - | - |
| Controller for the simulations you run and the people you test | You |
| Processor for that activity | DeepBlocker, under the DPA |
| Controller for your account details, billing and our own use of the service | DeepBlocker |

## The self-service licence in plain words

| Term | What it means |
| - | - |
| **Payment** | The fee and the setup are paid in advance. We set you up and switch on your minutes once payment arrives |
| **What you get** | A workspace, a calling line, your minutes, training for your team, and the full scenario library |
| **Term** | 12 months. It renews for 12 months unless cancelled with 60 days' notice |
| **Start** | Live within about two weeks of signature and payment |
| **Authorisation** | Every campaign is authorised in writing before it runs. Calls go to your own staff only |
| **Cloned voices** | A voice is cloned only with the written consent of its owner, for the named campaign, and deleted within 30 days of the report |
| **Data protection** | You are the controller and we are your processor under the DPA. Recordings and transcripts are kept for 90 days, then deleted unless you ask otherwise. Voice samples are treated as biometric data |
| **Your platform, your rules** | Only trained staff operate it. You will not copy, resell or reverse engineer it |
| **Honest limits** | A simulation measures how people respond on the day. It does not promise to find every weakness. Performance figures describe results on our own test sets |
| **Prices** | In pounds sterling, excluding GST and VAT |

The licence prices and minutes are on the How minutes work page of the vishing guide.

## Governing law

| Document | Law | Courts |
| - | - | - |
| Terms of Service | Jersey, Channel Islands | The courts of Jersey |
| Self-service licence | Jersey | The Royal Court of Jersey |

We comply with the Data Protection (Jersey) Law 2018, the UK GDPR and the EU GDPR as they apply.

> [!NOTE]
>
> Questions about any of these documents: [contact@deepblocker.ai](mailto:contact@deepblocker.ai). For help with the product, see [Support](https://docs.deepblocker.ai/support.md).


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